Refund & Cancellation Policy

At Tradoforces, we strive to provide high-quality B2B marketplace services, business promotion solutions, and digital support to help our members grow successfully. This Refund & Cancellation Policy outlines the conditions under which refunds and cancellations may be considered.

1. Membership Plans Covered

This policy applies to the following supplier membership plans:

• Silver Membership
• Gold Membership
• Platinum Membership

The policy applies only to membership subscriptions and services included within those plans.

2. Cancellation Policy

Members may request cancellation of their membership by contacting our support team through official communication channels.

Once profile activation, verification, promotional activities, website setup, lead generation, or other included services have commenced, cancellation requests will be reviewed based on the extent of services already delivered.

Any completed work, activated services, or utilized benefits shall remain chargeable and may not be eligible for a refund.

3. Refund Eligibility

Refund requests may be considered only if all of the following conditions are met:

• Request submitted within 10 calendar days from the payment date.
• Membership services have not been substantially utilized.
• No violation of platform policies or terms has occurred.
• The account has not been involved in fraudulent or abusive activities.
• The request relates specifically to an eligible membership plan.

4. Non-Refundable Services

The following services are generally non-refundable once initiated, delivered, activated, or completed:

• Business profile creation and activation.
• Website design and development services.
• Domain registration and related charges.
• Business verification services.
• Digital marketing and promotional activities.
• Lead generation campaigns.
• Content creation, graphics, and branding services.
• Customized or professional consulting services.

5. Partial Refunds

In certain cases, Tradoforces may issue a partial refund after deducting the value of services already provided.

Deductions may include:

• Website development and setup costs.
• Domain registration fees.
• Design and content creation charges.
• Verification and onboarding expenses.
• Marketing and promotional services already delivered.
• Administrative and processing charges.

The final refundable amount, if any, will be determined based on the services utilized and internal assessment procedures.

6. Situations Where Refunds Will Not Be Granted

• Membership benefits have been fully utilized.
• Promotional activities have already been executed.
• Business listings have been activated and published.
• False or misleading information was provided during registration.
• Violation of Tradoforces Terms & Conditions.
• Refund requests received after the eligibility period.
• Business results did not meet personal expectations.

7. Refund Processing

Approved refunds will be processed through the original payment method whenever possible.

Processing times may vary depending on banks, payment gateways, and financial institutions. Any applicable transaction or processing fees may be deducted from the refund amount.

8. Policy Updates

Tradoforces reserves the right to modify, update, or amend this Refund & Cancellation Policy at any time without prior notice. Any changes will be published on this page and become effective immediately upon publication.

Contact Us

If you have any questions regarding this Refund & Cancellation Policy, please contact our support team through the contact information available on the Tradoforces website.